Privacy Policy

Account Information: Name, email address, password, and other information you provide when creating an account.

Workforce Data: Employee profiles, schedules, time entries, attendance records, and other workforce-related data.

Usage Data: How you interact with our platform, including pages visited, features used, and time spent.

Device Information: IP address, browser type, device type, and operating system.

Provide and Improve Services: To operate, maintain, and enhance our platform.

Process Transactions: To process payments and manage subscriptions.

Communicate: To send you important notifications, updates, and support messages.

Security: To detect, prevent, and address technical issues and fraudulent activity.

Analytics: To understand how you use our services and improve them.

We retain your data as follows:

• Timekeeping records: Minimum 2 years per federal law (FLSA, 29 CFR 516.6). May be retained longer based on your organization's settings or applicable state law.
• Payroll records: Minimum 3 years per federal law (FLSA, 29 CFR 516.5). Includes gross pay estimates and adjustment records.
• Chat messages and announcements: Default 2 years from date of sending. Organization administrators can configure retention between 1 and 7 years.
• Account data: Retained for the duration of your subscription. Deleted upon account deletion (subject to legal retention requirements above).

Where federal, state, or local law requires longer retention, we comply with the longer period.

Messages, announcements, and other communications sent through the platform are retained as part of your organization's communication records. Organization administrators may have visibility into communications within their organization.

We do not monitor private communications in real time. Access to communication records is limited to authorized administrators within your organization and our support team when investigating reported issues.

TimeStride is not a licensed payroll processor. We do not collect, store, or process:

• Social Security Numbers (SSN)
• Bank account or routing numbers
• Direct deposit information
• Tax withholding forms (W-4, I-9, etc.)

Our payroll features generate gross-pay estimates only — based on hours and rates entered by your organization. We do not calculate taxes, deductions, or net pay. For official payroll processing, your organization should use a licensed payroll provider.

We do not sell, rent, or trade your personal data. We share data only with:

• Infrastructure providers (database hosting, file storage, email delivery) under data processing agreements
• Your organization's administrators (for workforce data you entered)
• Legal authorities when required by law or court order

You have right to:

• Access and update your personal information
• Delete your account and associated data
• Opt out of marketing communications
• Export your data